AMPL Project Phase II There are three phases to an AMPL problem that I must complete and I have the first one started (see model below) but it is not complete yet. I need help in completing the first phase and Phase II. What I have put together is okay but I think I have left out how to account for the idle time of the workers at the call center as well.

AMPL Project Phase II

There are three phases to an AMPL problem that I must complete and I have the first one started (see model below) but it is not complete yet. I need help in completing the first phase and Phase II.  What I have put together is okay but I think I have left out how to account for the idle time of the workers at the call center as well.

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